Like a super-powered version of your Android or iOS contacts app, CRM software manages all the information about your customers, suppliers and everyone else your team interacts with, from emails to the last conversation they had with the company.
They are valuable tools, and why not say it, expensive. In a market led by solutions like Salesforce (from 75 euros per month per user), CRMs can seem unattainable for SMEs.
It turns out that you can have a CRM solution at a very good price and even, if you don't need a lot of features, for free. After testing several CRM apps on Google Play and the APP Store, here are the best CRM apps for Android and iOS.
HubSpot CRM
It offers all the usual CRM functions and you can include as many members as you want in the team you create, as long as you don't have more than 1 million contacts.
It is powerful, but also very easy to use. Add contacts by simply entering their name and email address, HubSpot CRM will find the photo and show you their company details automatically. Keep track of all contact information using custom fields and connect them to Gmail or Microsoft Outlook 365 to schedule emails.
As we said with the free plan you have all the main functions of a CRM to manage contact information, create offers and track sales, list tasks and appointments with contacts.
Hubspot CRM APPs: Android, iOS
Google Contacts
The new design of Google Contacts includes many of the features you would expect from a CRM, more focused on personal use.
Google Contacts automatically keeps track of everyone you communicate with via email and adds them to your list of frequent contacts. You'll find photos, work details, web links, city of birth and much more thanks to Google+. You can organize contacts into groups and add as many details as you want, including notes.
We see only one drawback: You can't share your contact lists with others, nor can you share emails without forwarding them. That's why we rate it as a personal CRM in its basic version.
Google Contacts price: Free with a personal Gmail account; from €4/month per user, with the G Suite Basic plan for custom domains that includes team sharing features.
Google Contacts APP: Android
Bitrix24 CRM
You need to keep track of your team, plan your upcoming projects, share documents and manage data. Bitrix24 offers you all this in its CRM.
With its set of tools you can easily add a contact, offer them your services, convert them into a project, chat about the ongoing project with your team, etc.
Bitrix24 Price: Free with basic features for 12 users; from $39/month Plus Plan for 24 users.
Bitrix24 CRM App's: Android, iOS
Freshsales
Freshsales has a CRM app that can be used completely free of charge for basic contact management in the office, on iOS or Android phones. Its calendar shows all tasks and appointments in a single view and you can make calls or send emails without leaving the app. Its low price and excellent features make Freshsales one of the best options if you want to have a good CRM on your Smartphone.
Freshsales Price: Free for 10 users with mobile contact management capability. Additional functionalities, including transaction management and advanced analytics, are available in their paid plans, which start at $12 per user per month.
Freshsales APP's: Android, iOS
Zoho CRM
Zoho CRM's mobile app works with iOS or Android phones, but is not as well programmed in its tablet version. It allows you to manage sales through online invoicing. It gives you access to customer information, information about offers, product prices, invoices, documents, voice notes and activity logs, which also include interactions on social networks. Zoho is therefore the best App for teams who want to manage their entire sales process through a single application.
Zoho CRM Price: Free for 3 users in its basic edition; from $12/month per user you can access the Standard payment plan.
Zoho CRM Apps: Android, iOS
Streak CRM
Streak is a CRM created specifically for Gmail users. The Streak Mobile application is designed to complement the Web version and makes it easy for you to access and update your customer data through your Smartphone. You can view email, tasks, files and share information with your team.
It should be noted that the iOS App performs much better than the Android version.
Streak CRM Pricing: Free with basic CRM functionality and tools to take advantage of Gmail; from $49/month Professional plan with full CRM features and integrations.
Streak CRM Apps: Android, iOS
Cloze relationship management
The Cloze App connects to your email inbox, reviews your messages and creates an intelligent contact list with details about your conversations and the other people on your list who interacted. It aggregates data pulled from your call log, notes and social networks and presents it to you in a single organized view. This way when someone contacts you, you'll know exactly how to refine your message and who else to include in the conversation.
Cloze pricing: Free with its basic plan and from $13.3 per month for its pro plan that includes integration with Evernote, LinkedIn, etc.
Cloze App's: Android, iOS
Pipedrive CRM
Pipedrive offers a cloud-based CRM application starting at €12.50 per user per month. The mobile app includes note recording with active synchronization, call tracking, contact mapping and lead management. The view of offers in the mobile version of Pipedrive facilitates the daily management of your sales reps.
Pipedrive Pricing: Pipedrive's mobile app is free to download for iOS and Android, but requires you to have an active Pipedrive subscription. Its plans range from €12.50 per user per month to €49.17. Pipedrive offers a free trial version so you can thoroughly evaluate the software before purchasing.
Pipedrive APP's: Android, iOS
Copper CRM
Copper is a mobile CRM with a starting price of $19 per user per month. Formerly known as ProsperWorks, Copper integrates with tools such as G Suite and Slack to give users access to recent project documents and updates, facilitating group collaboration. While other mobile apps also include team chat features, Copper is the best solution for teams working with G Suite and wanting to integrate other third-party apps such as MailChimp.
Copper Pricing: The Copper App is free to download on Android and iOS, but only works with a paid subscription to one of the CRM plans they have on the website. There are three pricing plans to choose from, ranging from $19 per user per month to $119. They offer a free 14-day trial period.
Copper App's: Android, iOS
Insightly CRM
Insightly is a CRM APP based on monthly subscriptions starting at $29. It works with iOS and Android devices. Insightly's mobile app allows you to manage customers, as well as vendor relationships, bids and projects, all in one tool. Therefore, it is an ideal solution for those looking for a more comprehensive contact management and project management mobile app.
Insightly Pricing: Insightly's mobile app is free to download, but requires a subscription to any of its plans. Insightly offers a free plan for two users with access to basic features. Paid plans cost between $29 and $49 per user per month for its professional editions, and are free to try for 14 days.
Aplicaciones Insightly: Android, iOS
They are valuable tools, and why not say it, expensive. In a market led by solutions like Salesforce (from 75 euros per month per user), CRMs can seem unattainable for SMEs.
It turns out that you can have a CRM solution at a very good price and even, if you don't need a lot of features, for free. After testing several CRM apps on Google Play and the APP Store, here are the best CRM apps for Android and iOS.
HubSpot CRM
It offers all the usual CRM functions and you can include as many members as you want in the team you create, as long as you don't have more than 1 million contacts.
It is powerful, but also very easy to use. Add contacts by simply entering their name and email address, HubSpot CRM will find the photo and show you their company details automatically. Keep track of all contact information using custom fields and connect them to Gmail or Microsoft Outlook 365 to schedule emails.
As we said with the free plan you have all the main functions of a CRM to manage contact information, create offers and track sales, list tasks and appointments with contacts.
Hubspot CRM APPs: Android, iOS
Google Contacts
The new design of Google Contacts includes many of the features you would expect from a CRM, more focused on personal use.
Google Contacts automatically keeps track of everyone you communicate with via email and adds them to your list of frequent contacts. You'll find photos, work details, web links, city of birth and much more thanks to Google+. You can organize contacts into groups and add as many details as you want, including notes.
We see only one drawback: You can't share your contact lists with others, nor can you share emails without forwarding them. That's why we rate it as a personal CRM in its basic version.
Google Contacts price: Free with a personal Gmail account; from €4/month per user, with the G Suite Basic plan for custom domains that includes team sharing features.
Google Contacts APP: Android
Bitrix24 CRM
You need to keep track of your team, plan your upcoming projects, share documents and manage data. Bitrix24 offers you all this in its CRM.
With its set of tools you can easily add a contact, offer them your services, convert them into a project, chat about the ongoing project with your team, etc.
Bitrix24 Price: Free with basic features for 12 users; from $39/month Plus Plan for 24 users.
Bitrix24 CRM App's: Android, iOS
Freshsales
Freshsales has a CRM app that can be used completely free of charge for basic contact management in the office, on iOS or Android phones. Its calendar shows all tasks and appointments in a single view and you can make calls or send emails without leaving the app. Its low price and excellent features make Freshsales one of the best options if you want to have a good CRM on your Smartphone.
Freshsales Price: Free for 10 users with mobile contact management capability. Additional functionalities, including transaction management and advanced analytics, are available in their paid plans, which start at $12 per user per month.
Freshsales APP's: Android, iOS
Zoho CRM
Zoho CRM's mobile app works with iOS or Android phones, but is not as well programmed in its tablet version. It allows you to manage sales through online invoicing. It gives you access to customer information, information about offers, product prices, invoices, documents, voice notes and activity logs, which also include interactions on social networks. Zoho is therefore the best App for teams who want to manage their entire sales process through a single application.
Zoho CRM Price: Free for 3 users in its basic edition; from $12/month per user you can access the Standard payment plan.
Zoho CRM Apps: Android, iOS
Streak CRM
Streak is a CRM created specifically for Gmail users. The Streak Mobile application is designed to complement the Web version and makes it easy for you to access and update your customer data through your Smartphone. You can view email, tasks, files and share information with your team.
It should be noted that the iOS App performs much better than the Android version.
Streak CRM Pricing: Free with basic CRM functionality and tools to take advantage of Gmail; from $49/month Professional plan with full CRM features and integrations.
Streak CRM Apps: Android, iOS
Cloze relationship management
The Cloze App connects to your email inbox, reviews your messages and creates an intelligent contact list with details about your conversations and the other people on your list who interacted. It aggregates data pulled from your call log, notes and social networks and presents it to you in a single organized view. This way when someone contacts you, you'll know exactly how to refine your message and who else to include in the conversation.
Cloze pricing: Free with its basic plan and from $13.3 per month for its pro plan that includes integration with Evernote, LinkedIn, etc.
Cloze App's: Android, iOS
Pipedrive CRM
Pipedrive offers a cloud-based CRM application starting at €12.50 per user per month. The mobile app includes note recording with active synchronization, call tracking, contact mapping and lead management. The view of offers in the mobile version of Pipedrive facilitates the daily management of your sales reps.
Pipedrive Pricing: Pipedrive's mobile app is free to download for iOS and Android, but requires you to have an active Pipedrive subscription. Its plans range from €12.50 per user per month to €49.17. Pipedrive offers a free trial version so you can thoroughly evaluate the software before purchasing.
Pipedrive APP's: Android, iOS
Copper CRM
Copper is a mobile CRM with a starting price of $19 per user per month. Formerly known as ProsperWorks, Copper integrates with tools such as G Suite and Slack to give users access to recent project documents and updates, facilitating group collaboration. While other mobile apps also include team chat features, Copper is the best solution for teams working with G Suite and wanting to integrate other third-party apps such as MailChimp.
Copper Pricing: The Copper App is free to download on Android and iOS, but only works with a paid subscription to one of the CRM plans they have on the website. There are three pricing plans to choose from, ranging from $19 per user per month to $119. They offer a free 14-day trial period.
Copper App's: Android, iOS
Insightly CRM
Insightly is a CRM APP based on monthly subscriptions starting at $29. It works with iOS and Android devices. Insightly's mobile app allows you to manage customers, as well as vendor relationships, bids and projects, all in one tool. Therefore, it is an ideal solution for those looking for a more comprehensive contact management and project management mobile app.
Insightly Pricing: Insightly's mobile app is free to download, but requires a subscription to any of its plans. Insightly offers a free plan for two users with access to basic features. Paid plans cost between $29 and $49 per user per month for its professional editions, and are free to try for 14 days.
Aplicaciones Insightly: Android, iOS